Shipping & ReturnsVase Guarantee 100% Satisfaction Guarantee... Our vase buyers have years of experience between them and know how to source the latest and most beautiful vases from around the world. We are totally confident that you will be delighted with your purchase. Should your vase arrive damaged or broken we wukk if course offer a replacement or 100% refund. Returns & refunds: Our vases are manufactured to a high quality standard and are checked before they are dispatched. Please check your vase before signing as we will not accept responsibilty after it has been signed for. Should your vase be damaged or broken, please return it for a replacement or refund. 1. Please send us an email notifying us that you will be returning a damaged vase: please include a picture of the damaged vase so we can assess the damage. 2. We will contact you with cofirmation that the vase should be returned and a returns and invoice number. 3. Return the vase in it's original box ad packaging (if possible), including a copy of the returns and invoice number email we have sent to you. 4. Send the vase, using recorded delivery only, to our distribution centre at the following address: Flower Vase Pros 32960 Bootlegg Rd Winchester, Ca. 92596 NOTE: please contact us first before you return any items.  |
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